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Privacy Policy for Hugo Inc Bot

  1. Introduction

Hugo Inc (“Developer”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard the information obtained when you install or interact with the Hugo Inc Bot (“Bot”) on the Discord platform.

  1. Applicable Discord Policies

The Bot operates in accordance with the Discord Privacy Policy (https://discord.com/privacy) and Discord Developer Policy (https://discord.com/developers/docs/policy). By using the Bot, you consent to the practices described in this Privacy Policy and those of Discord.

  1. Data We Collect
  • Account and Usage Data: When you interact with the Bot, we may collect your Discord user ID, username, server ID, channel ID, commands issued, messages sent to the Bot, and timestamps.
  • Metadata and Diagnostics: We automatically collect certain technical data, such as IP address, device information, event logs, performance metrics, and error reports.
  • Optional Information: If you choose to provide additional information (e.g., feedback, support requests), we will collect and store that content.
  1. How We Use Your Data

We use collected data to:

  • Operate and maintain the Bot’s functionality and performance.
  • Provide and personalize your experience, including responding to commands and preferences.
  • Diagnose and fix technical issues, monitor usage, and improve the Bot’s features.
  • Communicate with you regarding support inquiries or policy updates.
  1. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage logs and diagnostics data may be stored for up to 90 days for troubleshooting and analytics purposes, unless a longer retention period is required by applicable law.

  1. Data Sharing and Disclosure
  • Service Providers: We may share your data with third-party service providers who assist in operating the Bot (e.g., hosting, analytics). They are bound by contractual obligations to protect your privacy.
  • Legal Obligations: We may disclose your data if required by law, legal process, or governmental request, or to protect our rights, safety, or property.
  • No Sale of Data: We do not sell or rent your personal data to third parties for marketing purposes.
  1. Third-Party Services

The Bot may integrate or share data with third-party services (e.g., analytics platforms). These services have their own privacy policies, and we encourage you to review them before enabling such features.

  1. Security Measures

We implement industry-standard technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no security measures can guarantee absolute protection.

  1. Children’s Privacy

The Bot is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to request deletion.

  1. International Data Transfers

Your data may be processed and stored in countries outside of your own, including those with different data protection laws. By using the Bot, you consent to such transfers under the protections described in this Privacy Policy.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective upon posting the revised policy in a public location (e.g., our website or Discord support server). We encourage you to review this policy regularly for any updates.

  1. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Kazakhstan without regard to its conflict of law principles. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts of Almaty, Kazakhstan.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: